TY - GEN
T1 - An Educational Conversational Agent for GDPR
AU - Mirzababaei, Behzad
AU - Pammer-Schindler, Viktoria
N1 - Funding Information:
Acknowledgements. This work was supported by the “DDAI” COMET Module within the COMET-Competence Centers for Excellent Technologies Program, funded by the Austrian Federal Ministry (BMK and BMDW), the Austrian Research Promotion Agency (FFG), the province of Styria (SFG) and partners from industry and academia. The COMET Program is managed by FFG.
Publisher Copyright:
© 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.
PY - 2022
Y1 - 2022
N2 - Large-scale learning scenarios as well as the ongoing pandemic situation underline the importance of educational technology in order to support scalability and spatial as well as temporal flexibility in all kinds of learning and teaching settings. Educational conversational agents build on a long research tradition in intelligent tutoring systems and other adaptive learning technologies but build for interaction on the more recent interaction paradigm of conversational interaction. In this paper, we describe a tutorial conversational agent, called GDPRAgent, which teaches a lesson on the European General Data Protection Regulation (GDPR). This regulation governs how personal data must be treated in Europe. Instructionally, the agent’s dialogue structure follows a basic GDPR curriculum and uses Bloom’s revised taxonomy of learning objectives in order to teach GDPR topics. This overall design of the dialogue structure allows inserting more specific adaptive tutorial strategies. From a learner perspective, the learners experience a completely one-on-one tutorial session in which they receive relevant content (is “being taught”) as well as experiences active learning parts such as doing quizzes or summarising content. Our prototype, therefore, illustrates a move away from the dichotomy between content and the activity of teaching/learning in educational technology.
AB - Large-scale learning scenarios as well as the ongoing pandemic situation underline the importance of educational technology in order to support scalability and spatial as well as temporal flexibility in all kinds of learning and teaching settings. Educational conversational agents build on a long research tradition in intelligent tutoring systems and other adaptive learning technologies but build for interaction on the more recent interaction paradigm of conversational interaction. In this paper, we describe a tutorial conversational agent, called GDPRAgent, which teaches a lesson on the European General Data Protection Regulation (GDPR). This regulation governs how personal data must be treated in Europe. Instructionally, the agent’s dialogue structure follows a basic GDPR curriculum and uses Bloom’s revised taxonomy of learning objectives in order to teach GDPR topics. This overall design of the dialogue structure allows inserting more specific adaptive tutorial strategies. From a learner perspective, the learners experience a completely one-on-one tutorial session in which they receive relevant content (is “being taught”) as well as experiences active learning parts such as doing quizzes or summarising content. Our prototype, therefore, illustrates a move away from the dichotomy between content and the activity of teaching/learning in educational technology.
KW - Bloom’s taxonomy
KW - Educational conversational agent
KW - General data protection regulation
KW - Intelligent tutoring
KW - Learning by argumentation
UR - http://www.scopus.com/inward/record.url?scp=85138001910&partnerID=8YFLogxK
U2 - 10.1007/978-3-031-16290-9_38
DO - 10.1007/978-3-031-16290-9_38
M3 - Conference paper
AN - SCOPUS:85138001910
SN - 9783031162893
T3 - Lecture Notes in Computer Science
SP - 470
EP - 476
BT - Educating for a New Future
A2 - Hilliger, Isabel
A2 - Muñoz-Merino, Pedro J.
A2 - De Laet, Tinne
A2 - Ortega-Arranz, Alejandro
A2 - Farrell, Tracie
PB - Springer Science and Business Media Deutschland GmbH
T2 - 17th European Conference on Technology Enhanced Learning
Y2 - 12 September 2022 through 16 September 2022
ER -