I-KNOW '04 - International Conference on Knowledge Management

  • Stefan Koller (Speaker)

Activity: Talk or presentationTalk at conference or symposiumScience to science

Description

Talk: A Knowledge Infrastructure Hierarchy Model for Call Centre Processes
Period30 Jun 20042 Jul 2004
Event titleI-KNOW'04: 4th International Conference on Knowledge Management
Event typeConference
LocationGraz, AustriaShow on map