CRM-Tool and Process Database

Project: Research project

Project Details


This research area focuses on integrated workflow concepts for educational and entrepreneurial institutions. A customer-centric approach is being examined where all core functions of the institutions (such as education, coaching, project management and controlling, document management, reporting, public relations-activities and event management) are integrated into a single database concept.
Effective start/end date1/01/0331/01/06


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