A Quantitative Analysis of eCRM Tools in the Austrian Pharmaceutical Industry

Arno Scharl, Horst Treiblmaier

Research output: Chapter in Book/Report/Conference proceeding › Chapter

Original language	English
Title of host publication	Web Engineering – International Conference, ICWE 2003
Place of Publication	Berlin [u.a.]
Publisher	Springer
Pages	306-309
Volume	2722
Edition	1
ISBN (Print)	3-540-40522-4
Publication status	Published - 2003

Name	Lecture notes in computer science
Publisher	Springer

Cite this

@inbook{4a5f217c36344913a8de31cad693ce06,

title = "A Quantitative Analysis of eCRM Tools in the Austrian Pharmaceutical Industry",

author = "Arno Scharl and Horst Treiblmaier",

year = "2003",

language = "English",

isbn = "3-540-40522-4",

volume = "2722",

series = "Lecture notes in computer science",

publisher = "Springer",

pages = "306--309",

booktitle = "Web Engineering – International Conference, ICWE 2003",

edition = "1",

}