An Educational Conversational Agent for GDPR

Behzad Mirzababaei*, Viktoria Pammer-Schindler

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference paperpeer-review


Large-scale learning scenarios as well as the ongoing pandemic situation underline the importance of educational technology in order to support scalability and spatial as well as temporal flexibility in all kinds of learning and teaching settings. Educational conversational agents build on a long research tradition in intelligent tutoring systems and other adaptive learning technologies but build for interaction on the more recent interaction paradigm of conversational interaction. In this paper, we describe a tutorial conversational agent, called GDPRAgent, which teaches a lesson on the European General Data Protection Regulation (GDPR). This regulation governs how personal data must be treated in Europe. Instructionally, the agent’s dialogue structure follows a basic GDPR curriculum and uses Bloom’s revised taxonomy of learning objectives in order to teach GDPR topics. This overall design of the dialogue structure allows inserting more specific adaptive tutorial strategies. From a learner perspective, the learners experience a completely one-on-one tutorial session in which they receive relevant content (is “being taught”) as well as experiences active learning parts such as doing quizzes or summarising content. Our prototype, therefore, illustrates a move away from the dichotomy between content and the activity of teaching/learning in educational technology.

Original languageEnglish
Title of host publicationEducating for a New Future
Subtitle of host publicationMaking Sense of Technology-Enhanced Learning Adoption - 17th European Conference on Technology Enhanced Learning, EC-TEL 2022, Proceedings
EditorsIsabel Hilliger, Pedro J. Muñoz-Merino, Tinne De Laet, Alejandro Ortega-Arranz, Tracie Farrell
PublisherSpringer Science and Business Media Deutschland GmbH
Number of pages7
ISBN (Print)9783031162893
Publication statusPublished - 2022
Event17th European Conference on Technology Enhanced Learning: EC-TEL 2022 - Toulouse, France
Duration: 12 Sept 202216 Sept 2022

Publication series

NameLecture Notes in Computer Science
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349


Conference17th European Conference on Technology Enhanced Learning


  • Bloom’s taxonomy
  • Educational conversational agent
  • General data protection regulation
  • Intelligent tutoring
  • Learning by argumentation

ASJC Scopus subject areas

  • Theoretical Computer Science
  • Computer Science(all)


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