Attrition in MOOC: Lessons Learned from Drop-Out Students

Christian Gütl, Rocael Hernández Rizzardini, Vanessa Chang, Miguel Morales

Research output: Chapter in Book/Report/Conference proceedingConference paperpeer-review

Abstract

Despite the popularity of Massive Open Online Course (MOOC), recent studies have found that completion rates are low with some reported to be significantly lower than 10%. The low retention and completion rates are major concerns for educators and institutions. This paper investigates motivations for enrolling in a MOOC on the topic of 'e-learning' and discusses reasons for the attrition rates during the course. A survey of 134 students who had not completed the MOOC reveals that only 22% of the students had intended to complete the MOOC but was unable to due to various factors including academic and personal reasons. A big majority of the students indicated that changes in their job, insufficient time, difficulty with the subject matter and unchallenging activities are some of the reasons for the drop-out.

Original languageEnglish
Title of host publicationLearning Technology for Education in Cloud
Subtitle of host publicationMOOC and Big Data - 3rd International Workshop, LTEC 2014, Proceedings
PublisherSpringer Verlag Wien
Pages37-48
Number of pages12
ISBN (Print)9783319106700
DOIs
Publication statusPublished - 2014
Event3rd International Workshop on Learning Technology for Education in the Cloud: LTEC 2014 - Santiago, Chile
Duration: 2 Sept 20145 Sept 2014

Publication series

NameCommunications in Computer and Information Science
Volume446 CCIS
ISSN (Print)1865-0929

Conference

Conference3rd International Workshop on Learning Technology for Education in the Cloud
Country/TerritoryChile
CitySantiago
Period2/09/145/09/14

Keywords

  • Attrition Rate
  • Completion Rate
  • Massive Open Online Course
  • Retention Rate

ASJC Scopus subject areas

  • General Computer Science
  • General Mathematics

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