Business performance management for SMEs: countryspecific differences in performance drivers lead to different requirements

Rudolf Gruenbichler, Jozef Klučka

Research output: Chapter in Book/Report/Conference proceedingConference paperpeer-review

Abstract

Business performance management systems support companies in achieving their objectives and improving their performance. The content of the paper is based on surveys conducted as part of an international research project.
The survey focuses on assessing the impact of external and internal factors on business performance. The results show that there are country-specific differences in terms of influencing factors. While there are many regional
similarities in the internal influencing factors, the external influencing factors in particular diverge. The practical implications of the studies show which internal and external factors SMEs should focus on to improve their business
performance. The results of the study can be used to develop business performance management systems tailored to
SMEs.
Original languageEnglish
Title of host publicationProceedings of the International Conference on Industrial Engineering and Operations Management Istanbul, Turkey, March 7-10, 2022
Publisher IEOM Society International
Pages1806-1817
Number of pages12
ISBN (Electronic)978-1-7923-6131-9
Publication statusPublished - Mar 2022
Event12th Annual International Conference on Industrial Engineering and Operations Management: IEOM Istanbul Conference 2022 - Istanbul, Turkey
Duration: 7 Mar 202210 Mar 2022

Conference

Conference12th Annual International Conference on Industrial Engineering and Operations Management
Abbreviated titleIEOM 2022
Country/TerritoryTurkey
CityIstanbul
Period7/03/2210/03/22

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