Decision Making and the Influence of the Human Factor

Hannes Hick, Hans-Ferdinand Angel, Philipp Kranabitl*, Jolana Wagner-Skacel

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingChapter


During a product development process, decisions constantly have to be made. The success of the development therefore heavily depends on the quality of the decisions taken. Every decision itself is mainly influenced by two factors. On the one hand, it is the availability of system-relevant information and to what extend that information is reliable. On the other hand, the humans, and accordingly their, e.g., experience, emotional state, and knowledge, who are responsible for making the decision play an important role. To support the decision-making process, this chapter focuses on the non-visible aspects, namely, the inner processes of humans, which determine the outcome of a decision. In that context a model is presented which visualizes the process of believing while a decision is about to be made.
Original languageEnglish
Title of host publicationSystems Engineering for Powertrain Development
EditorsHannes Hick, Klaus Küpper, Helfried Sorger
Place of PublicationCham
PublisherSpringer Nature Switzerland AG
Number of pages26
ISBN (Electronic)978-3-319-68847-3
Publication statusE-pub ahead of print - 2020

Publication series

Name Powertrain


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