How Supplier Satisfaction in Industrial Buyer-Supplier Relationships Develop over Time: Literature Overview and Initial Analyses

Sigrid Weller, Niels Pulles, Bernd Markus Zunk

Research output: Chapter in Book/Report/Conference proceeding › Conference paper › peer-review

Abstract

Industrial firms try to reduce their supply base as well for strategic as for cost reasons. Therefore, literature identifies a high supplier satisfaction as precondition and crucial success factor. This research provides a.) a literature overview and b.) an initial analyses of the impact of time aspect on supplier satisfaction.
Original languageEnglish
Title of host publicationProceedings of the 30th Annual Conference of Production and Operations Management Society (POMS)
Subtitle of host publicationPOM in Data Driven Smart Decision Making Era
Publication statusPublished - 2019
Event30th Annual Conference of Production and Operations Management Society (POMS): POM in Data Driven Smart Decision Making Era - Washington D. C., United States
Duration: 2 May 2019 → 6 May 2019
https://pomsmeetings.org/conf-2019/index.html

Conference

Conference30th Annual Conference of Production and Operations Management Society (POMS): POM in Data Driven Smart Decision Making Era
Country/TerritoryUnited States
CityWashington D. C.
Period2/05/19 → 6/05/19
Internet address

Keywords

  • Supply Base
  • Supplier Satisfaction
  • Success Factor
  • Purchasing and Supply Management

ASJC Scopus subject areas

  • Management of Technology and Innovation
  • Business, Management and Accounting (miscellaneous)

Fields of Expertise

  • Sonstiges

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