Impact of Robot Related User Pre-experience on Cognitive Load, Trust, Trustworthiness and Satisfaction with VR Interfaces

Laurent Frering; Clemens Koenczoel; Jochen A. Mosbacher; Martina Kames; Matthias Josef Eder; Peter Mohr-Ziak; Sebastian Gabl; Denis Kalkofen; Dietrich Albert; Bettina Kubicek; Gerald Steinbauer-Wagner

doi:10.1007/978-3-031-32606-6_15

Impact of Robot Related User Pre-experience on Cognitive Load, Trust, Trustworthiness and Satisfaction with VR Interfaces

Laurent Frering^*, Clemens Koenczoel, Jochen A. Mosbacher, Martina Kames, Matthias Josef Eder, Peter Mohr-Ziak, Sebastian Gabl, Denis Kalkofen, Dietrich Albert, Bettina Kubicek, Gerald Steinbauer-Wagner

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Conference paper › peer-review

Abstract

This paper investigates how user pre-experience impacts the quality of Human-Robot Interaction (HRI) when using a virtual reality (VR) interface to control a robot. The benefit lies in the fact that creating interfaces for these complex systems is a challenging process, and our aim is to shed light on one of the contributing factors. We aim to complement existing works by conducting a user study exploring the link between multiple psychological factors and users’ pre-experience with robot systems, video games and gamepads while interacting with a real robot through a VR interface. Results showed that experienced users reported less cognitive load, but also less trustworthiness of and satisfaction with the system and that these factors are correlated with system usability and satisfaction. We assume that this is based in pre-experienced users, having higher expectations and a more critical perception of new systems. These findings could guide the development of future interfaces tailored to specific user groups.

Original language	English
Title of host publication	Advances in Service and Industrial Robotics. RAAD 2023
Editors	Tadej Petrič, Aleš Ude, Leon Žlajpah
Place of Publication	Cham
Publisher	Springer
Pages	123-131
Number of pages	9
ISBN (Electronic)	978-3-031-32606-6
ISBN (Print)	9783031326059
DOIs	https://doi.org/10.1007/978-3-031-32606-6_15
Publication status	Published - 2023
Event	32nd International Conference on Robotics in Alpe-Adria Danube Region: RAAD 2023 - Bled, Slovenia Duration: 14 Jun 2023 → 16 Jun 2023

Publication series

Name	Mechanisms and Machine Science
Volume	135 MMS
ISSN (Print)	2211-0984
ISSN (Electronic)	2211-0992

Conference

Conference	32nd International Conference on Robotics in Alpe-Adria Danube Region
Abbreviated title	RAAD 2023
Country/Territory	Slovenia
City	Bled
Period	14/06/23 → 16/06/23

Keywords

Cognitive Load
Human-Robot Interaction
Satisfaction
Trust
Trustworthiness
Virtual Reality

ASJC Scopus subject areas

Mechanics of Materials
Mechanical Engineering

Access to Document

10.1007/978-3-031-32606-6_15

Cite this

Frering, L., Koenczoel, C., Mosbacher, J. A., Kames, M., Eder, M. J., Mohr-Ziak, P., Gabl, S., Kalkofen, D., Albert, D., Kubicek, B., & Steinbauer-Wagner, G. (2023). Impact of Robot Related User Pre-experience on Cognitive Load, Trust, Trustworthiness and Satisfaction with VR Interfaces. In T. Petrič, A. Ude, & L. Žlajpah (Eds.), Advances in Service and Industrial Robotics. RAAD 2023 (pp. 123-131). (Mechanisms and Machine Science; Vol. 135 MMS). Springer. https://doi.org/10.1007/978-3-031-32606-6_15

Impact of Robot Related User Pre-experience on Cognitive Load, Trust, Trustworthiness and Satisfaction with VR Interfaces. / Frering, Laurent; Koenczoel, Clemens; Mosbacher, Jochen A. et al.
Advances in Service and Industrial Robotics. RAAD 2023. ed. / Tadej Petrič; Aleš Ude; Leon Žlajpah. Cham: Springer, 2023. p. 123-131 (Mechanisms and Machine Science; Vol. 135 MMS).

Research output: Chapter in Book/Report/Conference proceeding › Conference paper › peer-review

Frering, L, Koenczoel, C, Mosbacher, JA, Kames, M, Eder, MJ , Mohr-Ziak, P, Gabl, S, Kalkofen, D, Albert, D, Kubicek, B & Steinbauer-Wagner, G 2023, Impact of Robot Related User Pre-experience on Cognitive Load, Trust, Trustworthiness and Satisfaction with VR Interfaces. in T Petrič, A Ude & L Žlajpah (eds), Advances in Service and Industrial Robotics. RAAD 2023. Mechanisms and Machine Science, vol. 135 MMS, Springer, Cham, pp. 123-131, 32nd International Conference on Robotics in Alpe-Adria Danube Region, Bled, Slovenia, 14/06/23. https://doi.org/10.1007/978-3-031-32606-6_15

Frering L, Koenczoel C, Mosbacher JA, Kames M, Eder MJ , Mohr-Ziak P et al. Impact of Robot Related User Pre-experience on Cognitive Load, Trust, Trustworthiness and Satisfaction with VR Interfaces. In Petrič T, Ude A, Žlajpah L, editors, Advances in Service and Industrial Robotics. RAAD 2023. Cham: Springer. 2023. p. 123-131. (Mechanisms and Machine Science). doi: 10.1007/978-3-031-32606-6_15

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Impact of Robot Related User Pre-experience on Cognitive Load, Trust, Trustworthiness and Satisfaction with VR Interfaces

Abstract

Publication series

Conference

Keywords

ASJC Scopus subject areas

Access to Document

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