Personalized customer interaction for the configuration of products and services in a supply chain

Ralph Schäfer; Wilken Schütz; Xavier Ceugniet; Jonathan Mitchener; Liliana Ardissono; Anna Goy; Markus Zanker; Dietmar Jannach; Alexander Felfernig; R. Simeoni; R. Gavazzi

Personalized customer interaction for the configuration of products and services in a supply chain

Ralph Schäfer, Wilken Schütz, Xavier Ceugniet, Jonathan Mitchener, Liliana Ardissono, Anna Goy, Markus Zanker, Dietmar Jannach, Alexander Felfernig, R. Simeoni, R. Gavazzi

Institute of Software Technology (7160)

Research output: Chapter in Book/Report/Conference proceeding › Chapter

Original language	English
Title of host publication	E-work and E-commerce. Novel solutions and practices for a global networked economy
Publisher	.
Pages	298-304
Edition	1
Publication status	Published - 2001

Treatment code (Nähere Zuordnung)

Application

Cite this

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title = "Personalized customer interaction for the configuration of products and services in a supply chain",

author = "Ralph Sch{\"a}fer and Wilken Sch{\"u}tz and Xavier Ceugniet and Jonathan Mitchener and Liliana Ardissono and Anna Goy and Markus Zanker and Dietmar Jannach and Alexander Felfernig and R. Simeoni and R. Gavazzi",

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T1 - Personalized customer interaction for the configuration of products and services in a supply chain

AU - Schäfer, Ralph

AU - Schütz, Wilken

AU - Ceugniet, Xavier

AU - Mitchener, Jonathan

AU - Ardissono, Liliana

AU - Goy, Anna

AU - Zanker, Markus

AU - Jannach, Dietmar

AU - Felfernig, Alexander

AU - Simeoni, R.

AU - Gavazzi, R.

PY - 2001

Y1 - 2001

M3 - Chapter

SP - 298

EP - 304

BT - E-work and E-commerce. Novel solutions and practices for a global networked economy

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