Shadow Expert Technique (SET) for Interaction Analysis in Educational Systems

Christian Stickel, Martin Ebner, Andreas Holzinger

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review


This paper describes a novel usability method called Shadow Expert Technique (SET), which was applied on the learning management system of the
Graz University of Technology in two different trials, with focus on consistency
and visual complexity. This is the summary of the development of this new
method and the approach to generalize it as a new way to get deeper insight into interaction processes
Original languageEnglish
Title of host publicationUniversal Access in HCI
EditorsConstantine Stephanidis
Place of PublicationBerlin Heidelberg
Publication statusPublished - 2011

Publication series

NameSpringer Lecture Notes in Computer Science LNCS


  • Shadow Expert Method
  • methodology

ASJC Scopus subject areas

  • Human-Computer Interaction

Fields of Expertise

  • Information, Communication & Computing

Treatment code (Nähere Zuordnung)

  • Theoretical
  • Experimental


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