Small And Medium-Sized Enterprises’ Status in the Perspectives of Internationalization, Globalization and Artificial Intelligence

This paper analyses and presents the transition of SMEs in global prospects, taking into account the processes, impact and influence of internalization, globalization and artificial intelligence. The research was done by examining how SMEs’ Internalization and Globalization could have such an impact on their integration into the international market, economic growth, international environment, and how internationalization is important for them. In SMEs, many technological and digital processes and innovations such as artificial intelligence have emerged and are considered more by SMEs compared to large companies. The methodology of research focused on a literature review, the use of the VOS viewer method to analyze which terms are important for the regional and international environments and to find out if there are links between authors dealing with the concept of globalization and internationalization for SMEs. Moreover, the impact of internationalization and globalization is illustrated in a case study of an unlisted Italian company. The case study answered the research question about how internalization may affect companies’ economic performance. The paper shows that SMEs, for their part may also derive benefits and profitability from the degree of internationalization and globalization processes, as demonstrated and illustrated in the Italian case study that mentioned that the degree of internationalization has a positive relationship with profitability. Moreover, the use of AI in SMEs is still in its first stages and perspectives. The conclusions show that internationalization and globalization enable SMEs to improve their capabilities, their production levels, transition their innovation processes, and thus their competitiveness.