Abstract
Learning analytics (LA) is an emerging field of science due to its great potential to better understand, support and improve the learning and teaching process. Many higher education institutions (HEIs) have already included LA in their digitalisation strategies. This process has been additionally accelerated during the COVID-19 pandemic when HEIs transitioned from face-2-face learning environments to hybrid and e-learning environments and entirely relied on technology to continue operating. Undoubtedly, there was never a time when so much student data was collected, analysed, and reported, which brings numerous ethical and data protection concerns to the forefront. For example, a critical issue when implementing LA is to determine which data should be processed to fulfil pedagogical purposes while making sure that LA is in line with ethical principles and data protection law, such as the European General Data Protection Regulation (GDPR). This article contributes to the discussion on how to design LA applications that are not only useful and innovative but also trustworthy and enable higher education learners to make data-informed decisions about their learning process. For that purpose, we first present the idea and methodology behind the development of our interdisciplinary Criteria Catalogue for trustworthy LA applications intended for students. The Criteria Catalogue is a new normative framework that supports students to assess the trustworthiness of LA applications. It consists of seven defined Core Areas (i.e., autonomy, protection, respect, non-discrimination, responsibility and accountability, transparency, and privacy and good data governance) and corresponding criteria and indicators. Next, we apply this normative framework to learning diaries as a specific LA application. Our goal is to demonstrate how ethical and legal aspects could be translated into specific recommendations and design implications that should accompany the whole lifecycle of LA applications.
Original language | English |
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Title of host publication | HCI International 2022 Posters - 24th International Conference on Human-Computer Interaction, HCII 2022, Proceedings |
Subtitle of host publication | HCII 2022 |
Editors | Constantine Stephanidis, Margherita Antona, Stavroula Ntoa |
Place of Publication | Cham |
Publisher | Springer International Publishing AG |
Pages | 138-145 |
Number of pages | 8 |
ISBN (Electronic) | 978-3-031-06391-6 |
ISBN (Print) | 9783031063909 |
DOIs | |
Publication status | Published - 16 Jun 2022 |
Event | 24th International Conference on Human-Computer Interaction: HCII 2022 - Schweden, Virtuell, Sweden Duration: 26 Jun 2022 → 1 Jul 2022 https://2022.hci.international/ |
Publication series
Name | Communications in Computer and Information Science |
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Volume | 1582 |
Conference
Conference | 24th International Conference on Human-Computer Interaction |
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Abbreviated title | HCII 2022 |
Country/Territory | Sweden |
City | Virtuell |
Period | 26/06/22 → 1/07/22 |
Internet address |
Keywords
- Data protection
- Educational technology
- Ethical values
- GDPR
- Human-centred design
- Learning analytics
- Learning diaries
- Pedagogy
ASJC Scopus subject areas
- Mathematics(all)
- Computer Science(all)
Fields of Expertise
- Information, Communication & Computing