Use of social media and open source data to enhance situational awareness in the Austrian crisis and disaster management

D. Ignjatović, R. Simon, G. Neubauer, J. Pan, C. Gutschi

Research output: Chapter in Book/Report/Conference proceedingConference paperpeer-review


Advanced situational awareness is a central element of today's crisis and disaster management and the basis of improved decision-making. A prerequisite for optimised decision-making is to quickly obtain valid information about the specific crisis in the affected area. At the same time, a high demand for information arises from the media and the population. It is therefore necessary to collect, process and distribute valid information in the shortest possible time. In this context, the KIRAS project iLike focuses on the development of a demonstrator of an intelligent situation information portal that uses open-data information sources and channels for decision support. The demonstrator has two key central functionalities, namely event detection and sentiment analysis. This paper describes the architecture and key functionalities of the iLike demonstrator.

Original languageEnglish
Title of host publicationIDIMT 2021 - Pandemics: Impacts, Strategies and Responses, 29th Interdisciplinary Information Management Talks
EditorsPetr Doucek, Gerhard Chroust, Vaclav Oskrdal
PublisherJohannes Kepler Universität Linz
Number of pages8
ISBN (Electronic)9783991132615
Publication statusPublished - 2021
Event29th Interdisciplinary Information Management Talks: IDIMT 2021 - Kutna Hora, Czech Republic
Duration: 1 Sept 20213 Sept 2021


Conference29th Interdisciplinary Information Management Talks
Abbreviated titleIDIMT 2021
Country/TerritoryCzech Republic
CityKutna Hora


  • Social Media
  • situation awareness
  • Event detection
  • sentiment analysis
  • Sentiment analysis
  • Situational awareness
  • Social media

ASJC Scopus subject areas

  • Information Systems
  • Management Information Systems
  • Computer Networks and Communications


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