Virtualizing face-2-face trainings for training senior professionals: a comparative case study on financial auditors

Viktoria Pammer-Schindler; Stefan Thalmann; Angela Fessl; Julia Füssel

doi:10.1145/3231644.3231695

Virtualizing face-2-face trainings for training senior professionals: a comparative case study on financial auditors

Viktoria Pammer-Schindler, Stefan Thalmann, Angela Fessl, Julia Füssel

Research output: Chapter in Book/Report/Conference proceeding › Conference paper › peer-review

Abstract

Traditionally, professional learning for senior professionals is organized around face-2-face trainings. Virtual trainings seem to offer an opportunity to reduce costs related to travel and travel time. In this paper we present a comparative case study that investigates the differences between traditional face-2-face trainings in physical reality, and virtual trainings via WebEx. Our goal is to identify how the way of communication impacts interaction between trainees, between trainees and trainers, and how it impacts interruptions. We present qualitative results from observations and interviews of three cases in different setups (traditional classroom, web-based with all participants co-located, web-based with all participants at different locations) and with overall 25 training participants and three trainers. The study is set within one of the Big Four global auditing companies, with advanced senior auditors as learning cohort.

Original language	English
Title of host publication	Proceeding L@S '18 Proceedings of the Fifth Annual ACM Conference on Learning at Scale
Publisher	Association of Computing Machinery
ISBN (Electronic)	978-1-4503-5886-6
DOIs	https://doi.org/10.1145/3231644.3231695
Publication status	Published - Jun 2018
Event	Proceedings of the Fifth Annual ACM Conference on Learning at Scale - London, United Kingdom Duration: 26 Jun 2018 → 28 Jun 2018

Conference

Conference	Proceedings of the Fifth Annual ACM Conference on Learning at Scale
Abbreviated title	L@S 2018
Country/Territory	United Kingdom
City	London
Period	26/06/18 → 28/06/18

Keywords

online training
virtual training
impact of computer-medaited communication on learning
professional training
continuing professional development

Fields of Expertise

Information, Communication & Computing

Access to Document

10.1145/3231644.3231695

Pammer-2018 - Virtual vs classroom training for professionals - SUBMITTEDSubmitted manuscript, 298 KB

Cite this

Virtualizing face-2-face trainings for training senior professionals: a comparative case study on financial auditors. / Pammer-Schindler, Viktoria; Thalmann, Stefan; Fessl, Angela et al.
Proceeding L@S '18 Proceedings of the Fifth Annual ACM Conference on Learning at Scale . Association of Computing Machinery, 2018. 37.

Research output: Chapter in Book/Report/Conference proceeding › Conference paper › peer-review

Pammer-Schindler, V, Thalmann, S, Fessl, A & Füssel, J 2018, Virtualizing face-2-face trainings for training senior professionals: a comparative case study on financial auditors. in Proceeding L@S '18 Proceedings of the Fifth Annual ACM Conference on Learning at Scale ., 37, Association of Computing Machinery, Proceedings of the Fifth Annual ACM Conference on Learning at Scale, London, United Kingdom, 26/06/18. https://doi.org/10.1145/3231644.3231695

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Virtualizing face-2-face trainings for training senior professionals: a comparative case study on financial auditors

Abstract

Conference

Keywords

Fields of Expertise

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Cite this