@inproceedings{6f7bd7f9ba3148e6a27825cbacd60155,
title = "Security testing for chatbots",
abstract = "Services like chatbots that provide information to customers in real-time are of increasing importance for the online market. Chatbots offer an intuitive interface to answer user requests in an interactive manner. The inquiries are of wide-range and include information about specific goods and services but also financial issues and personal advices. The notable advantages of these programs are the simplicity of use and speed of the search process. In some cases, chatbots have even surpassed classical web, mobile applications, and social networks. Chatbots might have access to huge amount of data or personal information. Therefore, they might be a valuable target for hackers, and known web application vulnerabilities might be a security issue for chatbots as well. In this paper, we discuss the challenges of security testing for chatbots. We provide an overview about an automated testing approach adapted to chatbots, and first experimental results.",
keywords = "Adaptive systems, chatbots, security testing",
author = "Josip Bozic and Franz Wotawa",
year = "2018",
month = jan,
day = "1",
doi = "10.1007/978-3-319-99927-2_3",
language = "English",
isbn = "9783319999265",
series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",
publisher = "Springer Verlag Heidelberg",
pages = "33--38",
booktitle = "Testing Software and Systems - 30th IFIP WG 6.1 International Conference, ICTSS 2018, Proceedings",
note = "30th IFIP International Conference on Testing Software and Systems, ICTSS 2018 ; Conference date: 01-10-2018 Through 03-10-2018",
}