TY - GEN
T1 - Insights into Socio-technical Interactions and Implications - A Discussion
AU - Narayan, Rumy
AU - Macher, Georg
N1 - Publisher Copyright:
© 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.
PY - 2023
Y1 - 2023
N2 - Information and communication technologies have dominant impacts in all spheres of modern life. While these technologies offer the possibility to make the world a richer, more efficient and interactive place, they increase fragility as they reinforce our dependence on such systems. The dependence, in a sense, draws attention to how increasingly, science is a collaborative sport between humans and computers. This in turn highlights a change in social science itself as we transition from qualitative study of small groups of people to quantitative computer-aided study of big data sets created by human-machine interactions. The interactions indicate a kind of intelligence that is different from humans and in a sense urges us to identify new questions. Questions that direct our scientific enquiries into blind spots that our algorithms find for us, and indicate the levels of diversity the teams need to have to address these questions. The complexity of these interactions can never be fully understood, as they evolve continuously, and in this context, the idea of social computing gains relevance. Given the vast implications of ICTs and the impossibility of considering them all, this discussion is limited to the domain of cybersecurity and the related domain of privacy. The discussions are approached through stories that emphasize an ever-increasing and diverse set of threats of the growing complexity of digital ecosystems, and the concerns that it might lead to violation of fundamental values such as equality, fairness, freedom or privacy. It is becoming increasingly evident that applying cybersecurity mechanisms are essential to the protection of digital assets, that could be personal, industrial or commercial. However, such measures may also encroach on individual privacy while potentially exclude individuals from society. Given the background, this paper proposes to trigger a discussion on how technology and society interact on practical levels, and how the impact such interactions have on society could offer a unique perspective on innovation processes.
AB - Information and communication technologies have dominant impacts in all spheres of modern life. While these technologies offer the possibility to make the world a richer, more efficient and interactive place, they increase fragility as they reinforce our dependence on such systems. The dependence, in a sense, draws attention to how increasingly, science is a collaborative sport between humans and computers. This in turn highlights a change in social science itself as we transition from qualitative study of small groups of people to quantitative computer-aided study of big data sets created by human-machine interactions. The interactions indicate a kind of intelligence that is different from humans and in a sense urges us to identify new questions. Questions that direct our scientific enquiries into blind spots that our algorithms find for us, and indicate the levels of diversity the teams need to have to address these questions. The complexity of these interactions can never be fully understood, as they evolve continuously, and in this context, the idea of social computing gains relevance. Given the vast implications of ICTs and the impossibility of considering them all, this discussion is limited to the domain of cybersecurity and the related domain of privacy. The discussions are approached through stories that emphasize an ever-increasing and diverse set of threats of the growing complexity of digital ecosystems, and the concerns that it might lead to violation of fundamental values such as equality, fairness, freedom or privacy. It is becoming increasingly evident that applying cybersecurity mechanisms are essential to the protection of digital assets, that could be personal, industrial or commercial. However, such measures may also encroach on individual privacy while potentially exclude individuals from society. Given the background, this paper proposes to trigger a discussion on how technology and society interact on practical levels, and how the impact such interactions have on society could offer a unique perspective on innovation processes.
KW - Information communication technologies
KW - innovation
KW - social computing
KW - society
KW - socio-technical interactions
UR - http://www.scopus.com/inward/record.url?scp=85172719999&partnerID=8YFLogxK
U2 - 10.1007/978-3-031-42310-9_18
DO - 10.1007/978-3-031-42310-9_18
M3 - Conference paper
AN - SCOPUS:85172719999
SN - 9783031423093
T3 - Communications in Computer and Information Science
SP - 248
EP - 259
BT - Systems, Software and Services Process Improvement - 30th European Conference, EuroSPI 2023, Proceedings
A2 - Yilmaz, Murat
A2 - Clarke, Paul
A2 - Riel, Andreas
A2 - Messnarz, Richard
PB - Springer Science and Business Media Deutschland GmbH
T2 - 30th European Conference on Systems, Software and Services Process Improvement
Y2 - 30 August 2023 through 1 September 2023
ER -