Rebo at Work: Reflecting on Working, Learning, and Learning Goals with the Reflection Guidance Chatbot for Apprentices

Irmtraud Wolfbauer; Mia Magdalena Bangerl; Katharina Maitz; Viktoria Pammer-Schindler

doi:10.1145/3544549.3585827

Rebo at Work: Reflecting on Working, Learning, and Learning Goals with the Reflection Guidance Chatbot for Apprentices

Irmtraud Wolfbauer, Mia Magdalena Bangerl, Katharina Maitz, Viktoria Pammer-Schindler

Research output: Chapter in Book/Report/Conference proceeding › Conference paper › peer-review

Abstract

In Rebo at Work, chatbot Rebo helps apprentices to reflect on a work experience and associate it with their training's learning objectives. Rebo poses questions that motivate the apprentice to look at a work experience from different angles, pondering how it went, the problems they encountered, what they learned from it, and what they take away for the future. We present preliminary results of a 9-month field study (analysis of 90 interactions of the first 6 months) with 51 apprentices in the fields of metal technology, mechatronics, and electrical engineering. During reflection with Rebo at Work, 98% of apprentices were able to identify their work experience as a learning opportunity and reflect on that, and 83% successfully connected it with a learning objective. This shows that self-monitoring of learning objectives and reflection on work tasks can be guided by a conversational agent and motivates further research in this area.

Original language	English
Title of host publication	CHI 2023 - Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems
Publisher	Association of Computing Machinery
ISBN (Electronic)	9781450394222
DOIs	https://doi.org/10.1145/3544549.3585827
Publication status	Published - 19 Apr 2023
Event	2023 CHI Conference on Human Factors in Computing Systems: CHI 2023 - Hamburg, Hybrid, Germany Duration: 23 Apr 2023 → 28 Apr 2023

Conference

Conference	2023 CHI Conference on Human Factors in Computing Systems
Country/Territory	Germany
City	Hamburg, Hybrid
Period	23/04/23 → 28/04/23

Keywords

apprentices
chatbot
learning goals widget
reflection guidance
Reflective learning

ASJC Scopus subject areas

Human-Computer Interaction
Computer Graphics and Computer-Aided Design
Software

Access to Document

10.1145/3544549.3585827

Cite this

Wolfbauer, I., Bangerl, M. M., Maitz, K., & Pammer-Schindler, V. (2023). Rebo at Work: Reflecting on Working, Learning, and Learning Goals with the Reflection Guidance Chatbot for Apprentices. In CHI 2023 - Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems Article 244 Association of Computing Machinery. https://doi.org/10.1145/3544549.3585827

Rebo at Work: Reflecting on Working, Learning, and Learning Goals with the Reflection Guidance Chatbot for Apprentices. / Wolfbauer, Irmtraud; Bangerl, Mia Magdalena; Maitz, Katharina et al.
CHI 2023 - Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems. Association of Computing Machinery, 2023. 244.

Research output: Chapter in Book/Report/Conference proceeding › Conference paper › peer-review

Wolfbauer, I, Bangerl, MM, Maitz, K & Pammer-Schindler, V 2023, Rebo at Work: Reflecting on Working, Learning, and Learning Goals with the Reflection Guidance Chatbot for Apprentices. in CHI 2023 - Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems., 244, Association of Computing Machinery, 2023 CHI Conference on Human Factors in Computing Systems, Hamburg, Hybrid, Germany, 23/04/23. https://doi.org/10.1145/3544549.3585827

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Rebo at Work: Reflecting on Working, Learning, and Learning Goals with the Reflection Guidance Chatbot for Apprentices

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Conference

Keywords

ASJC Scopus subject areas

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