Scheduling Breaks in Shift Plans for Call Centers

Andreas Beer, Johannes Gaertner, Nysret Musliu, Werner Schafhauser, Wolfgang Slany

Research output: Chapter in Book/Report/Conference proceeding › Conference paper › peer-review

Original language	English
Title of host publication	Proceedings of the 7th International Conference on the Practice and Theory of Automated Timetabling
Publisher	.
Pages	1-17
Publication status	Published - 2008

Cite this

@inproceedings{49da771028f74dce8b2f708dd2a637d5,

title = "Scheduling Breaks in Shift Plans for Call Centers",

author = "Andreas Beer and Johannes Gaertner and Nysret Musliu and Werner Schafhauser and Wolfgang Slany",

year = "2008",

language = "English",

pages = "1--17",

booktitle = "Proceedings of the 7th International Conference on the Practice and Theory of Automated Timetabling",

publisher = ".",

}