Towards Principles for a Data-Driven Business Model Innovation Process - a Design Science Case Study

Michael Fruhwirth, Viktoria Pammer-Schindler

Research output: Chapter in Book/Report/Conference proceedingConference paperpeer-review

Abstract

Transforming an existing business model into a data-driven one is challenging. Tools, methods and processes can support organisations in that innovation. This paper presents a three-year interventionist case study with an automotive company, where we investigated how an innovation process towards data-driven business models should be designed. We analysed data from interviews, notes from company meetings and workshops, as well as learnings from supporting seven different data initiatives within the organisation. As a result, we present requirements that decision-makers have regarding a process and principles that guide the process design. The principles are not specific to datadriven business model innovation. However, at the level of operationalising the process, activities and actionable tools need to be specific to the goal of a business model innovation: how data and analytics can be used for new services and business models.

Original languageEnglish
Title of host publication36th Bled eConference
Subtitle of host publicationDigital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability, BLED 2023 - Proceedings
EditorsAndreja Pucihar, Mirjana Kljajic Borstnar, Roger Bons, Roger Bons, Guido Ongena, Marikka Heikkila, Doroteja Vidmar
PublisherUniversity of Maribor Press
Pages545-560
Number of pages16
ISBN (Electronic)9789612867515
DOIs
Publication statusPublished - 2023
Event36th Bled eConference: BLED 2023 - Bled, Slovenia
Duration: 25 Jun 202328 Jun 2023

Conference

Conference36th Bled eConference
Abbreviated title BLED 2023
Country/TerritorySlovenia
CityBled
Period25/06/2328/06/23

Keywords

  • Bled eConference
  • business model innovation process
  • data-driven business models
  • design science research
  • interventionist case study

ASJC Scopus subject areas

  • Computer Science Applications
  • Management of Technology and Innovation
  • Computer Networks and Communications

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