Aktivität: Vortrag oder Präsentation › Vortrag bei Konferenz oder Fachtagung › Science to science
Beschreibung
Chatbots are finding their way into everyday business life and will speed up communication with customers. The question arises as to the social acceptance of human-machine communication. In an empirical survey, the acceptance in Austria is surveyed by means of a standardized online questionnaire.
Zeitraum
2 Mai 2021
Ereignistitel
31st Annual Conference of Production and Operations Management Society : Building a Sustainable, Responsible, and Resilient Global Future