An empirical survey on the acceptance of chat bots in Austria

Description

Chatbots are finding their way into everyday business life and will speed up communication with customers. The question arises as to the social
acceptance of human-machine communication. In an empirical survey, the acceptance in Austria is surveyed by means of a standardized online
questionnaire.

Period	2 May 2021
Event title	31st Annual Conference of Production and Operations Management Society : Building a Sustainable, Responsible, and Resilient Global Future
Event type	Conference
Conference number	31
Location	Virtuell, United StatesShow on map
Degree of Recognition	International