Activity: Talk or presentation › Talk at conference or symposium › Science to science
Chatbots are finding their way into everyday business life and will speed up communication with customers. The question arises as to the social acceptance of human-machine communication. In an empirical survey, the acceptance in Austria is surveyed by means of a standardized online questionnaire.
2 May 2021
31st Annual Conference of Production and Operations Management Society : Building a Sustainable, Responsible, and Resilient Global Future