Challenging Hierarchical Structure to Boost Technical Outcomes

Tiina Leino*, Omar Veledar, Georg Macher, Jasmin Kniewallner, Eric Armengaud, Niina Koivunen

*Korrespondierende/r Autor/-in für diese Arbeit

Publikation: Beitrag in Buch/Bericht/KonferenzbandBeitrag in einem KonferenzbandBegutachtung

Abstract

As digital technologies are transforming businesses, the trend of digitalisation has also changed the ways we create value. Maximising value creation necessitates influencing decision-makers, especially in complex knowledge structures and network-based environments. This paper suggests the best practices of informal leadership deployed by technical experts aiming to influence others, especially formal leaders. Insights were gathered through interviews with Finnish technical experts and enhanced through consultations with international partners. The findings provide practices to manage work-related issues through human relations, and by doing this also challenge the hierarchical organisational structures. Crucially, informal leadership empowers employees to use their knowledge and competencies for the benefit of their organisations.

Originalspracheenglisch
TitelSystems, Software and Services Process Improvement
Untertitel29th European Conference, EuroSPI 2022, Proceedings
Redakteure/-innenMurat Yilmaz, Paul Clarke, Richard Messnarz, Bruno Wöran
Herausgeber (Verlag)Springer Science and Business Media Deutschland GmbH
Seiten707-714
Seitenumfang8
BandCham
ISBN (Print)9783031155581
DOIs
PublikationsstatusVeröffentlicht - 2022
Veranstaltung29th European Systems, Software and Services Process Improvement & Innovation Conference 2022: EuroSPI 2022 - Salzburg, Österreich
Dauer: 31 Aug. 20222 Sept. 2022
Konferenznummer: 29
https://conference.eurospi.net/index.php/en/

Publikationsreihe

NameCommunications in Computer and Information Science
Band1646 CCIS
ISSN (Print)1865-0929
ISSN (elektronisch)1865-0937

Konferenz

Konferenz29th European Systems, Software and Services Process Improvement & Innovation Conference 2022
KurztitelEuroSPI 2022
Land/GebietÖsterreich
OrtSalzburg
Zeitraum31/08/222/09/22
Internetadresse

ASJC Scopus subject areas

  • Allgemeine Computerwissenschaft
  • Allgemeine Mathematik

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