Abstract
As digital technologies are transforming businesses, the trend of digitalisation has also changed the ways we create value. Maximising value creation necessitates influencing decision-makers, especially in complex knowledge structures and network-based environments. This paper suggests the best practices of informal leadership deployed by technical experts aiming to influence others, especially formal leaders. Insights were gathered through interviews with Finnish technical experts and enhanced through consultations with international partners. The findings provide practices to manage work-related issues through human relations, and by doing this also challenge the hierarchical organisational structures. Crucially, informal leadership empowers employees to use their knowledge and competencies for the benefit of their organisations.
Originalsprache | englisch |
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Titel | Systems, Software and Services Process Improvement |
Untertitel | 29th European Conference, EuroSPI 2022, Proceedings |
Redakteure/-innen | Murat Yilmaz, Paul Clarke, Richard Messnarz, Bruno Wöran |
Herausgeber (Verlag) | Springer Science and Business Media Deutschland GmbH |
Seiten | 707-714 |
Seitenumfang | 8 |
Band | Cham |
ISBN (Print) | 9783031155581 |
DOIs | |
Publikationsstatus | Veröffentlicht - 2022 |
Veranstaltung | 29th European Systems, Software and Services Process Improvement & Innovation Conference 2022: EuroSPI 2022 - Salzburg, Österreich Dauer: 31 Aug. 2022 → 2 Sept. 2022 Konferenznummer: 29 https://conference.eurospi.net/index.php/en/ |
Publikationsreihe
Name | Communications in Computer and Information Science |
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Band | 1646 CCIS |
ISSN (Print) | 1865-0929 |
ISSN (elektronisch) | 1865-0937 |
Konferenz
Konferenz | 29th European Systems, Software and Services Process Improvement & Innovation Conference 2022 |
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Kurztitel | EuroSPI 2022 |
Land/Gebiet | Österreich |
Ort | Salzburg |
Zeitraum | 31/08/22 → 2/09/22 |
Internetadresse |
ASJC Scopus subject areas
- Allgemeine Computerwissenschaft
- Allgemeine Mathematik